Creating a Body-Worn Camera Policy: A Step-by-Step Guide

Introducing body-worn cameras into an organisation is not just a technology decision, it is a governance one. A clear, well-structured body-worn camera policy is essential to ensure cameras are used consistently, lawfully, in a way that protects staff, the public and the organisation itself.  

At BodiCam, we work with organisations across multiple sectors to support responsible and effective body-worn camera deployments. A strong policy provides the foundation for trust, compliance and long-term success.  

The first step in creating a body-worn camera policy is defining the purpose of use. Organisations must be clear about why body-worn cameras are being introduced and what they are intended to achieve. This may include improving staff safety, reducing conflict, gathering evidence, or increasing transparency. Clearly defining the purpose helps establish a lawful basis for recording and ensures cameras are not used inappropriately or beyond their intended scope.  

Once the purpose is established, it is important to define when cameras should and should not be activated. A good policy sets out clear guidance on the types of incidents or interactions that warrant recording, such as confrontational situations or enforcement activity. It should also explain when recording should be paused or stopped, particularly in sensitive situations where privacy considerations are heightened. Clear activation rules support GDPR compliance and give staff confidence in how to use the technology correctly. 

Transparency must also be addressed within the policy. Individuals have the right to know when they are being recorded. A robust policy explains how staff should inform members of the public, whether through verbal notification, visible signage, or both. It should also outline how privacy notices are made available and how individuals can access further information about the use of body-worn cameras. 

Another critical element of a body-worn camera policy is data handling and evidence management. The policy should describe how footage is uploaded, stored, accessed, and shared. This includes defining who is authorised to view or export recordings, how audit trails are maintained, and how footage is protected against unauthorised access. Clear processes help preserve the integrity of evidence and demonstrate accountability. 

Retention and deletion rules are equally important. Footage should only be retained for as long as it is necessary for its intended purpose. A strong policy sets out retention periods for different types of recordings and explains how automated deletion is managed. This reduces the risk of over-retention and supports compliance with data protection legislation.  

Organisations should also consider how they will respond to requests relating to recorded footage. This includes subject access requests, complaints or requests from external bodies such as insurers or legal representative. A clear policy ensures these requests are handled consistently, lawfully, and efficiently, while protecting the rights of all individuals captured in the footage.  

Training and staff engagement form the final, and often most important, step. A policy is only effective if it is understood and followed. Staff should receive clear training on when and how to use body-worn cameras, how to inform the public, and how footage is managed. Involving staff early in the process helps build confidence and encourages positive adoption. 

Creating a body-worn camera policy does not need to be complex, but it does need to be thorough. By clearly defining purpose, activation rules, transparency measures, evidence handling, retention, and training, organisations can introduce body-worn cameras in a way that is fair, compliant, and effective. 

At BodiCam, we support organisations throughout this process, offering guidance and best practice to ensure policies align with both operational needs and legal requirements. With the right policy in place, body-worn cameras become a powerful tool for safety, accountability and trust.